Terms & Conditions

1. Scope & Project Initiation

All project proposals, quotations, and estimates issued by Vertex Presence ("we", "us", "our") are valid for 30 calendar days from the date of issuance unless explicitly stated otherwise in writing.

A project officially commences only after written client approval (via email or contract) and upon receipt of the agreed deposit payment into our bank account.

2. Services, Execution & Scope Creep

Vertex Presence provides custom web engineering, digital brand architecture, social media growth protocols, and AI workflow automation systems as detailed in the agreed proposal.

• Scope Creep: Any requests for additional features, pages, or modifications beyond the original project proposal will be treated as extra work and billed separately upon client approval.
• Client Input: The client is responsible for delivering all necessary copy, assets, and credentials in a timely manner to prevent project delays.

3. Intellectual Property Rights

Full ownership of all custom code, visual design assets, and completed deliverables transfers to the client only after the final project invoice has been paid in full (100% settlement).

Vertex Presence retains the right to showcase completed project visuals, case study metrics, and links in our portfolio, website, and promotional materials unless a formal Non-Disclosure Agreement (NDA) has been signed.

4. Payment Terms & Milestones

Invoices issued by Vertex Presence are subject to a strict 14-day payment term from the invoice date.

• Development Suspension: If an invoice is overdue, Vertex Presence reserves the right to halt active work, suspend staging site access, or temporarily disable live services until payment is settled.
• Deposits: Initial deposit payments are non-refundable once project work and architectural planning have commenced.

5. Client Responsibilities & Copyrights

The client guarantees that all text, logos, imagery, and materials provided to Vertex Presence for inclusion in the project are fully owned by the client or properly licensed.

The client agrees to fully indemnify and hold harmless Vertex Presence against any third-party claims or legal actions regarding copyright infringement or intellectual property disputes arising from client-provided materials.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Vertex Presence's total financial liability for any claim arising from a project is strictly limited to the total amount paid by the client for that specific project.

Vertex Presence shall not be liable for any indirect, incidental, or consequential damages, including loss of revenue, profit, or data, or for service outages caused by third-party hosting providers or external API services (such as OpenAI, Gemini, or Web3Forms).

7. Cancellation & Termination

Either party may terminate a project agreement by providing written notice to the other party.

In the event of early cancellation or termination by either party, the client remains fully obligated to pay for all hours worked, completed development milestones, and accrued expenses up to the exact date of termination.

8. Governing Law & Jurisdiction

These Terms & Conditions and all contracts between Vertex Presence and its clients are governed exclusively by Dutch Law (Nederlands Recht).

Any disputes arising from these terms or related project contracts shall be submitted exclusively to the competent court in Amsterdam, The Netherlands.